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Artificial Intelligence Chatbot Performance in Triage of Ophthalmic Conditions

Riley J. Lyons , Sruthi R. Arepalli , Ollya Fromal , Jinho D. Choi , Nieraj Jain

Abstract

Importance: Timely access to human expertise for affordable and efficient triage of ophthalmic conditions is inconsistent. With recent advancements in publicly available artificial intelligence (AI) chatbots, individuals may turn to these tools for triage of ophthalmic complaints. Validation studies are necessary to evaluate the performance of AI chatbots as triage tools and inform the public regarding their safety.